/* AfghanZone Phase 31 — Premium Messenger Experience
   Scoped to azm-* classes to avoid changing unrelated ERP screens. */
:root{
  --azm-ink:#172033;
  --azm-muted:#718096;
  --azm-line:#e8edf3;
  --azm-soft:#f7f9fc;
  --azm-panel:#ffffff;
  --azm-brand:#f97316;
  --azm-brand-dark:#d95f00;
  --azm-brand-soft:#fff2e8;
  --azm-green:#16a085;
  --azm-green-soft:#e8faf5;
  --azm-blue:#3659d9;
  --azm-shadow:0 22px 65px rgba(23,32,51,.11);
}

.azm-app{display:grid;grid-template-columns:minmax(300px,360px) minmax(0,1fr);height:min(760px,calc(100vh - 155px));min-height:570px;border:1px solid var(--azm-line);border-radius:28px;overflow:hidden;background:var(--azm-panel);box-shadow:var(--azm-shadow);position:relative}
.azm-sidebar{display:flex;flex-direction:column;min-width:0;background:linear-gradient(180deg,#fff 0%,#fbfcfe 100%);border-inline-end:1px solid var(--azm-line)}
.azm-side-head{padding:20px 18px 14px;border-bottom:1px solid var(--azm-line);background:rgba(255,255,255,.94);backdrop-filter:blur(16px)}
.azm-side-title{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:14px}
.azm-side-title h2{display:flex;align-items:center;gap:10px;margin:0;color:var(--azm-ink);font-size:18px;font-weight:1000}
.azm-side-title h2 i{width:36px;height:36px;border-radius:12px;display:grid;place-items:center;background:linear-gradient(135deg,var(--azm-brand),#ffad55);color:#fff;box-shadow:0 9px 22px rgba(249,115,22,.24)}
.azm-total-badge{min-width:30px;height:30px;padding:0 9px;border-radius:999px;display:grid;place-items:center;background:#172033;color:#fff;font-size:11px;font-weight:1000}
.azm-search-wrap{position:relative}
.azm-search-wrap>i{position:absolute;inset-inline-start:14px;top:50%;transform:translateY(-50%);color:#93a1b2;font-size:13px;pointer-events:none}
.azm-search{width:100%;height:44px;border:1px solid #e3e9f0;border-radius:14px;background:#f6f8fb;padding:0 40px 0 14px;font:inherit;font-size:12px;color:var(--azm-ink);outline:none;transition:.2s}
html[dir=ltr] .azm-search{padding:0 14px 0 40px}
.azm-search:focus{background:#fff;border-color:#ffb476;box-shadow:0 0 0 4px rgba(249,115,22,.09)}
.azm-filter-row{display:flex;gap:7px;overflow:auto;padding-top:11px;scrollbar-width:none}.azm-filter-row::-webkit-scrollbar{display:none}
.azm-filter-chip{border:1px solid var(--azm-line);background:#fff;color:#67758a;border-radius:999px;padding:7px 11px;white-space:nowrap;font:inherit;font-size:10px;font-weight:900;cursor:pointer;transition:.18s}
.azm-filter-chip:hover{border-color:#ffc38f;color:var(--azm-brand-dark)}
.azm-filter-chip.active{border-color:transparent;background:var(--azm-brand);color:#fff;box-shadow:0 7px 18px rgba(249,115,22,.22)}
.azm-thread-list{flex:1;min-height:0;overflow:auto;padding:9px 9px 14px;scrollbar-width:thin;scrollbar-color:#d9e1ea transparent}
.azm-thread{width:100%;display:grid;grid-template-columns:52px minmax(0,1fr) auto;gap:11px;align-items:center;border:0;background:transparent;border-radius:17px;padding:11px 10px;text-align:inherit;cursor:pointer;transition:.18s;position:relative;color:var(--azm-ink)}
.azm-thread:hover{background:#f5f7fa}.azm-thread.active{background:linear-gradient(135deg,#fff4e9,#fff9f4);box-shadow:inset 0 0 0 1px #ffd6b4}
.azm-thread.active:before{content:"";position:absolute;inset-block:12px;inset-inline-start:0;width:4px;border-radius:0 5px 5px 0;background:var(--azm-brand)}
html[dir=ltr] .azm-thread.active:before{border-radius:5px 0 0 5px}
.azm-avatar{width:50px;height:50px;border-radius:16px;overflow:hidden;display:grid;place-items:center;background:linear-gradient(135deg,#172033,#365478);color:#fff;font-size:18px;font-weight:1000;position:relative;box-shadow:0 8px 20px rgba(23,32,51,.12)}
.azm-avatar img{width:100%;height:100%;object-fit:cover;background:#f0f3f7}
.azm-avatar .azm-owner-dot{position:absolute;inset-inline-end:-1px;bottom:-1px;width:15px;height:15px;border:3px solid #fff;border-radius:50%;background:#20b486}
.azm-thread-main{min-width:0}.azm-thread-top{display:flex;align-items:center;justify-content:space-between;gap:8px}
.azm-thread-title{font-size:12px;font-weight:1000;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.azm-thread-time{font-size:8px;color:#94a0af;white-space:nowrap}
.azm-thread-sub{display:flex;align-items:center;gap:5px;margin-top:4px;color:#65748a;font-size:9px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.azm-thread-sub i{font-size:8px;color:#21a87e}.azm-thread-preview{margin-top:5px;font-size:9px;color:#8996a7;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.azm-thread-meta{align-self:center;display:grid;justify-items:end;gap:7px}
.azm-unread{min-width:21px;height:21px;border-radius:999px;padding:0 6px;display:grid;place-items:center;background:var(--azm-brand);color:#fff;font-size:9px;font-weight:1000;box-shadow:0 5px 13px rgba(249,115,22,.27)}
.azm-mini-status{width:8px;height:8px;border-radius:50%;background:#a8b2bf}.azm-mini-status.open{background:#20b486}.azm-mini-status.pending{background:#f2ad2f}.azm-mini-status.closed{background:#8a98a9}

.azm-chat{display:flex;flex-direction:column;min-width:0;min-height:0;background:#f3f6f8;position:relative}
.azm-chat-header{min-height:82px;padding:14px 18px;display:flex;align-items:center;justify-content:space-between;gap:14px;background:rgba(255,255,255,.96);border-bottom:1px solid var(--azm-line);backdrop-filter:blur(16px);z-index:3}
.azm-chat-person{display:flex;align-items:center;gap:11px;min-width:0}.azm-chat-person .azm-avatar{width:52px;height:52px;border-radius:15px;flex:0 0 auto}.azm-chat-person-text{min-width:0}.azm-chat-person h3{margin:0;font-size:14px;font-weight:1000;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.azm-chat-person p{margin:4px 0 0;color:var(--azm-muted);font-size:9px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.azm-verified{display:inline-flex;align-items:center;gap:5px;color:#0b8f70!important}.azm-verified i{font-size:10px}
.azm-chat-actions{display:flex;align-items:center;gap:8px}.azm-action-btn{width:39px;height:39px;border:1px solid var(--azm-line);border-radius:12px;background:#fff;color:#536176;display:grid;place-items:center;cursor:pointer;transition:.18s}.azm-action-btn:hover{border-color:#ffc18d;background:var(--azm-brand-soft);color:var(--azm-brand-dark)}
.azm-status-select{height:39px;border:1px solid var(--azm-line);border-radius:12px;background:#fff;padding:0 11px;font:inherit;font-size:10px;font-weight:900;color:#526075;outline:none}
.azm-mobile-back{display:none}
.azm-product-strip{margin:12px 16px 0;padding:10px 12px;border:1px solid rgba(249,115,22,.16);border-radius:15px;background:rgba(255,249,244,.94);display:flex;align-items:center;gap:11px;z-index:2}
.azm-product-strip img,.azm-product-fallback{width:45px;height:45px;border-radius:12px;object-fit:cover;background:#fff;border:1px solid #f0dfd0;display:grid;place-items:center;color:var(--azm-brand)}
.azm-product-strip>div{min-width:0;flex:1}.azm-product-strip b{display:block;font-size:11px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.azm-product-strip small{display:block;margin-top:3px;color:#7d8998;font-size:8px}.azm-product-link{border:0;background:transparent;color:var(--azm-brand-dark);font:inherit;font-size:9px;font-weight:1000;cursor:pointer;text-decoration:none;white-space:nowrap}
.azm-secure-note{display:flex;align-items:center;justify-content:center;gap:7px;margin:9px 16px 0;color:#6a7b8e;font-size:8px;font-weight:800;z-index:2}.azm-secure-note i{color:#0ea578}
.azm-messages{flex:1;min-height:0;overflow:auto;padding:18px 22px 20px;display:flex;flex-direction:column;gap:5px;direction:ltr;scroll-behavior:smooth;background-color:#eef2f3;background-image:radial-gradient(circle at 18px 18px,rgba(23,32,51,.035) 1.4px,transparent 1.6px),radial-gradient(circle at 52px 52px,rgba(249,115,22,.035) 1.2px,transparent 1.5px);background-size:70px 70px}
.azm-day{align-self:center;margin:8px 0 10px;padding:6px 11px;border:1px solid rgba(123,137,152,.15);border-radius:999px;background:rgba(255,255,255,.88);box-shadow:0 4px 12px rgba(23,32,51,.05);color:#758396;font-size:8px;font-weight:900;direction:rtl}
html[dir=ltr] .azm-day{direction:ltr}
.azm-row{width:100%;display:flex;direction:ltr}.azm-row.mine{justify-content:flex-end}.azm-row.theirs{justify-content:flex-start}
.azm-bubble{max-width:min(72%,620px);padding:10px 12px 7px;border-radius:17px 17px 17px 4px;background:#fff;color:#263247;box-shadow:0 2px 8px rgba(23,32,51,.08);border:1px solid rgba(220,227,235,.9);direction:rtl;text-align:right;position:relative;line-height:1.8;font-size:11px;word-break:break-word;white-space:pre-wrap}
html[dir=ltr] .azm-bubble{direction:ltr;text-align:left;border-radius:17px 17px 4px 17px}
.azm-row.mine .azm-bubble{background:linear-gradient(135deg,#ff8b2d,#f56b0b);border-color:transparent;color:#fff;border-radius:17px 17px 4px 17px;box-shadow:0 7px 18px rgba(249,115,22,.18)}
html[dir=ltr] .azm-row.mine .azm-bubble{border-radius:17px 17px 17px 4px}
.azm-bubble-author{display:block;margin-bottom:2px;color:#0f9473;font-size:8px;font-weight:1000}.azm-row.mine .azm-bubble-author{color:#fff4e9}
.azm-bubble-meta{display:flex;align-items:center;justify-content:flex-end;gap:5px;margin-top:4px;color:#8995a4;font-size:7px;direction:ltr}.azm-row.mine .azm-bubble-meta{color:rgba(255,255,255,.82)}.azm-checks{letter-spacing:-2px;color:#dffdf4}.azm-checks i{font-size:7px}
.azm-compose-wrap{padding:11px 14px 13px;background:#fff;border-top:1px solid var(--azm-line);position:relative;z-index:4}
.azm-compose{display:flex;align-items:flex-end;gap:8px;padding:6px;border:1px solid #e1e7ee;border-radius:18px;background:#f8fafc;transition:.2s}.azm-compose:focus-within{border-color:#ffba80;background:#fff;box-shadow:0 0 0 4px rgba(249,115,22,.075)}
.azm-compose textarea,.azm-compose input{flex:1;min-width:0;min-height:40px;max-height:115px;border:0;background:transparent;padding:10px 6px;font:inherit;font-size:11px;color:var(--azm-ink);outline:none;resize:none;line-height:1.6}
.azm-compose-btn{width:40px;height:40px;flex:0 0 40px;border:0;border-radius:13px;background:transparent;color:#718096;display:grid;place-items:center;cursor:pointer;font-size:14px;transition:.18s}.azm-compose-btn:hover{background:#edf1f5;color:#37465b}
.azm-send{background:linear-gradient(135deg,var(--azm-brand),#ff9b43);color:#fff;box-shadow:0 8px 18px rgba(249,115,22,.24)}.azm-send:hover{background:linear-gradient(135deg,#eb680d,#ff8b2d);color:#fff;transform:translateY(-1px)}
.azm-compose-help{margin:6px 7px 0;color:#9aa5b3;font-size:7px}.azm-emoji-panel{position:absolute;bottom:73px;inset-inline-start:18px;width:245px;padding:10px;border:1px solid var(--azm-line);border-radius:17px;background:#fff;box-shadow:0 18px 48px rgba(23,32,51,.18);display:none;grid-template-columns:repeat(6,1fr);gap:4px}.azm-emoji-panel.open{display:grid}.azm-emoji-panel button{height:33px;border:0;border-radius:9px;background:transparent;cursor:pointer;font-size:18px}.azm-emoji-panel button:hover{background:#fff2e8}
.azm-empty{flex:1;min-height:300px;display:grid;place-items:center;padding:30px;text-align:center;color:#7c8999;background:radial-gradient(circle at center,#fff 0,#f7f9fb 58%,#f1f4f7 100%)}
.azm-empty-card{max-width:330px}.azm-empty-icon{width:86px;height:86px;margin:0 auto 18px;border-radius:27px;display:grid;place-items:center;background:linear-gradient(135deg,#fff0e4,#ffe0c7);color:var(--azm-brand);font-size:32px;box-shadow:0 14px 36px rgba(249,115,22,.12)}.azm-empty h3{margin:0;color:#2d394d;font-size:16px}.azm-empty p{margin:8px 0 0;line-height:1.8;font-size:10px}
.azm-thread-empty{padding:42px 18px;text-align:center;color:#8491a2}.azm-thread-empty i{display:block;margin-bottom:11px;color:#c0c9d4;font-size:25px}.azm-thread-empty b{display:block;color:#59677a;font-size:11px}.azm-thread-empty small{display:block;margin-top:5px;font-size:8px}

/* Admin message center shell */
.message-center-page{background:linear-gradient(145deg,#f4f7fb 0%,#eef3f8 60%,#fff5eb 140%)}
.message-center-page .main{padding:24px 28px}.message-center-page .hero{margin-bottom:16px}.message-center-page .hero h1{font-size:25px;font-weight:1000;color:#172033}.message-center-page .hero h1 i{color:var(--azm-brand)}.message-center-page .hero p{font-size:11px}.message-center-page .counter{display:none}
.azm-admin-summary{display:flex;gap:9px;flex-wrap:wrap;margin-top:13px}.azm-summary-pill{display:inline-flex;align-items:center;gap:7px;padding:8px 11px;border:1px solid #e5eaf0;border-radius:999px;background:rgba(255,255,255,.85);color:#5f6d7f;font-size:9px;font-weight:900}.azm-summary-pill b{color:#172033;font-size:11px}.azm-summary-pill i{color:var(--azm-brand)}

/* Compatibility: upgrade old message containers without touching other screens */
.cmp-chat-layout.azm-upgraded{border:0!important;border-radius:0!important;min-height:570px!important}.cmp-chat-layout.azm-upgraded .azm-app{height:650px}

@media(max-width:1050px){.azm-app{grid-template-columns:310px minmax(0,1fr)}.azm-bubble{max-width:80%}.message-center-page .main{padding:18px}}
@media(max-width:760px){
  .azm-app{display:block;height:calc(100vh - 150px);min-height:560px;border-radius:22px}
  .azm-sidebar,.azm-chat{position:absolute;inset:0;transition:transform .24s ease,opacity .2s ease}
  .azm-sidebar{z-index:2;border:0;transform:none;opacity:1}.azm-chat{z-index:3;transform:translateX(-105%);opacity:0;pointer-events:none}
  html[dir=ltr] .azm-chat{transform:translateX(105%)}
  .azm-app.chat-open .azm-sidebar{transform:translateX(35%);opacity:0;pointer-events:none}.azm-app.chat-open .azm-chat{transform:none;opacity:1;pointer-events:auto}
  .azm-mobile-back{display:grid}.azm-chat-header{padding:11px 12px;min-height:72px}.azm-chat-person .azm-avatar{width:45px;height:45px}.azm-status-select{display:none}.azm-product-strip{margin:8px 10px 0}.azm-secure-note{margin:7px 10px 0}.azm-messages{padding:14px 10px 16px}.azm-bubble{max-width:86%;font-size:10px}.azm-compose-wrap{padding:8px}.azm-compose-help{display:none}.azm-emoji-panel{inset-inline-start:10px;bottom:67px}
  .message-center-page .main{padding:12px}.message-center-page .hero h1{font-size:20px}.message-center-page .hero p{display:none}
}
@media(max-width:430px){.azm-side-head{padding:15px 12px 10px}.azm-thread-list{padding:7px}.azm-thread{grid-template-columns:46px minmax(0,1fr) auto;padding:10px 8px}.azm-avatar{width:44px;height:44px;border-radius:14px}.azm-chat-actions .azm-action-btn:not(.azm-mobile-back){display:none}.azm-product-link{display:none}.azm-bubble{max-width:91%}}

.azm-page-intro{position:relative;overflow:hidden;border-color:#ffd8b7!important;background:linear-gradient(135deg,#fff8f1,#fff 58%,#effaf7)!important;box-shadow:0 12px 35px rgba(23,32,51,.055)}
.azm-page-intro::after{content:"";position:absolute;width:150px;height:150px;border-radius:50%;inset-inline-end:-45px;top:-75px;background:rgba(249,115,22,.08)}
.azm-page-intro>div:first-child{background:linear-gradient(135deg,#f97316,#ffad55)!important;color:#fff!important;box-shadow:0 10px 24px rgba(249,115,22,.22)}

/* AfghanZone Phase 32 — Customer Messenger polish */
.customer-message-view{animation:azmCustomerRise .28s ease}
@keyframes azmCustomerRise{from{opacity:0;transform:translateY(9px)}to{opacity:1;transform:none}}
.azm-customer-hero{display:flex;align-items:center;justify-content:space-between;gap:24px;margin-bottom:18px;padding:22px 24px;border:1px solid #ffd9bc;border-radius:24px;background:linear-gradient(125deg,#fff7ed 0%,#fff 54%,#effcf7 100%);box-shadow:0 16px 44px rgba(23,32,51,.065);position:relative;overflow:hidden}
.azm-customer-hero:before,.azm-customer-hero:after{content:"";position:absolute;border-radius:50%;pointer-events:none}.azm-customer-hero:before{width:190px;height:190px;inset-inline-end:-75px;top:-110px;background:rgba(249,115,22,.085)}.azm-customer-hero:after{width:130px;height:130px;inset-inline-start:35%;bottom:-100px;background:rgba(16,185,129,.07)}
.azm-customer-profile{display:flex;align-items:center;gap:16px;min-width:0;position:relative;z-index:1}.azm-customer-photo{width:74px;height:74px;flex:0 0 74px;border-radius:23px;padding:4px;background:linear-gradient(135deg,#f97316,#ffba73);box-shadow:0 13px 30px rgba(249,115,22,.22)}.azm-customer-photo img,.azm-customer-photo span{width:100%;height:100%;display:grid;place-items:center;object-fit:cover;border:4px solid #fff;border-radius:19px;background:#fff;color:#f97316;font-size:27px;font-weight:1000}.azm-customer-kicker{display:inline-flex;align-items:center;gap:6px;color:#0c8c70;font-size:9px;font-weight:1000;letter-spacing:.04em}.azm-customer-profile h2{margin:4px 0 3px;color:#172033;font-size:25px;font-weight:1000}.azm-customer-profile p{max-width:650px;margin:0;color:#68778a;font-size:10px;line-height:1.8}
.azm-customer-hero-actions{display:flex;align-items:center;gap:13px;position:relative;z-index:1}.azm-customer-metrics{display:flex;align-items:center;gap:7px}.azm-customer-metrics>span{min-width:82px;padding:10px 12px;border:1px solid #e8edf3;border-radius:15px;background:rgba(255,255,255,.88);text-align:center;box-shadow:0 7px 18px rgba(23,32,51,.04)}.azm-customer-metrics small,.azm-customer-metrics b{display:block}.azm-customer-metrics small{color:#7b8999;font-size:7px;font-weight:900}.azm-customer-metrics b{margin-top:3px;color:#172033;font-size:16px;font-weight:1000}
.azm-market-button{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:46px;padding:0 16px;border:0;border-radius:15px;background:linear-gradient(135deg,#f97316,#ff9c48);color:#fff;text-decoration:none;font-size:10px;font-weight:1000;box-shadow:0 11px 25px rgba(249,115,22,.25);transition:.18s}.azm-market-button:hover{transform:translateY(-1px);box-shadow:0 15px 32px rgba(249,115,22,.3)}.azm-market-button.compact{display:inline-flex;margin-top:16px;min-height:42px;padding:0 14px}
.azm-customer-app{height:min(760px,calc(100vh - 255px));min-height:610px;border-color:#dde5ed;box-shadow:0 24px 70px rgba(23,32,51,.13)}.azm-customer-app .azm-side-head{padding-bottom:12px}.azm-customer-app .azm-side-title{align-items:flex-start}.azm-customer-app .azm-side-title>div>small{display:block;margin-bottom:2px;color:#f97316;font-size:7px;font-weight:1000;letter-spacing:.17em}.azm-customer-app .azm-side-title h2{font-size:16px}.azm-customer-app .azm-side-title h2 i{width:31px;height:31px;border-radius:10px;font-size:12px}.azm-customer-filters{padding-top:9px}.azm-customer-app .azm-thread{padding-block:12px}.azm-customer-app .azm-thread.active{background:linear-gradient(135deg,#fff2e7,#fffaf6 62%,#f1fbf7)}
.azm-thread-status-label{display:inline-flex;align-items:center;margin-inline-start:3px;padding:2px 6px;border-radius:999px;background:#eef6f3;color:#0e8e70;font-size:6px;font-weight:1000}.azm-thread-status-label.pending{background:#fff8e8;color:#b87800}.azm-thread-status-label.closed{background:#f1f3f6;color:#7e8998}
.azm-new-chat-hint{display:flex;align-items:center;gap:10px;margin:8px 10px 12px;padding:11px 12px;border:1px dashed #ffc99c;border-radius:15px;background:#fff9f4;color:#5d6878;text-decoration:none}.azm-new-chat-hint>i{width:32px;height:32px;display:grid;place-items:center;border-radius:10px;background:#f97316;color:#fff}.azm-new-chat-hint b,.azm-new-chat-hint small{display:block}.azm-new-chat-hint b{font-size:9px}.azm-new-chat-hint small{margin-top:2px;color:#8995a5;font-size:7px;line-height:1.5}
.azm-customer-chat-header{min-height:78px;background:rgba(255,255,255,.98)}.azm-online-line{display:flex!important;align-items:center;gap:6px;color:#65768a!important}.azm-online-line>i{width:8px;height:8px;border-radius:50%;background:#18b58a;box-shadow:0 0 0 4px rgba(24,181,138,.12)}.azm-chat-status{display:inline-flex;align-items:center;gap:5px;padding:7px 9px;border:1px solid #daf0e9;border-radius:999px;background:#f1fbf7;color:#0f8d70;font-size:8px;font-weight:1000}.azm-chat-status i{font-size:6px}.azm-chat-status.pending{border-color:#f4e4ba;background:#fff9ea;color:#b77a00}.azm-chat-status.closed{border-color:#e6eaf0;background:#f5f7f9;color:#7b8796}
.azm-customer-product-strip{padding:11px 13px;background:linear-gradient(135deg,#fff8f1,#fff)}.azm-customer-product-strip>div:first-child:not(.azm-product-fallback){display:contents}.azm-customer-product-strip>div>small:first-child{color:#f97316;font-size:7px;font-weight:900;letter-spacing:.03em}.azm-customer-product-strip b{margin-top:1px}
.azm-customer-app .azm-messages{background-color:#edf3f1;background-image:radial-gradient(circle at 20px 20px,rgba(23,32,51,.035) 1.3px,transparent 1.5px),linear-gradient(135deg,rgba(255,255,255,.3),transparent 55%);background-size:66px 66px,100% 100%}.azm-customer-app .azm-row.mine .azm-bubble{background:linear-gradient(135deg,#f97316,#ff8c34)}.azm-customer-app .azm-row.theirs .azm-bubble{border-color:#dce6e2;box-shadow:0 5px 15px rgba(23,32,51,.055)}
.azm-quick-replies{display:flex;gap:7px;overflow:auto;padding:8px 13px 3px;background:#fff;scrollbar-width:none}.azm-quick-replies::-webkit-scrollbar{display:none}.azm-quick-replies button{border:1px solid #e2e8ef;border-radius:999px;background:#fff;color:#657489;padding:7px 10px;white-space:nowrap;font:inherit;font-size:8px;font-weight:900;cursor:pointer;transition:.18s}.azm-quick-replies button:hover{border-color:#ffbd84;background:#fff5ec;color:#d95f00}.azm-customer-app .azm-compose-wrap{padding-top:8px}.azm-customer-app .azm-compose-help{display:flex;align-items:center;gap:5px}.azm-customer-app .azm-compose-help i{color:#16a085}
.azm-customer-thread-empty a{display:inline-block;margin-top:12px;color:#d95f00;font-size:9px;font-weight:1000;text-decoration:none}.azm-customer-empty .azm-empty-card{max-width:390px}.azm-customer-empty .azm-empty-icon{background:linear-gradient(135deg,#fff0e4,#e9fbf5)}
.customer-message-nav em.zero{opacity:.42}.customer-message-nav em:not(.zero){animation:azmBadgePulse 1.8s infinite}@keyframes azmBadgePulse{0%,100%{box-shadow:0 0 0 0 rgba(249,115,22,.22)}50%{box-shadow:0 0 0 6px rgba(249,115,22,0)}}

@media(max-width:1180px){.azm-customer-hero{align-items:flex-start;flex-direction:column}.azm-customer-hero-actions{width:100%;justify-content:space-between}.azm-customer-app{height:min(760px,calc(100vh - 330px))}}
@media(max-width:820px){.azm-customer-hero{padding:17px}.azm-customer-profile{align-items:flex-start}.azm-customer-photo{width:62px;height:62px;flex-basis:62px}.azm-customer-profile h2{font-size:21px}.azm-customer-hero-actions{align-items:stretch;flex-direction:column}.azm-customer-metrics{display:grid;grid-template-columns:repeat(3,1fr)}.azm-customer-metrics>span{min-width:0}.azm-market-button{width:100%}.azm-customer-app{height:calc(100vh - 210px);min-height:590px}.azm-chat-status{display:none}}
@media(max-width:520px){.azm-customer-hero{margin-bottom:12px;border-radius:19px}.azm-customer-profile{gap:11px}.azm-customer-photo{width:54px;height:54px;flex-basis:54px;border-radius:18px}.azm-customer-photo img,.azm-customer-photo span{border-radius:15px}.azm-customer-profile h2{font-size:18px}.azm-customer-profile p{font-size:8px}.azm-customer-kicker{font-size:7px}.azm-customer-metrics>span{padding:8px 5px}.azm-customer-metrics b{font-size:14px}.azm-customer-app{height:calc(100vh - 145px);min-height:560px;border-radius:19px}.azm-new-chat-hint{display:none}.azm-quick-replies{padding-inline:9px}.azm-customer-app .azm-product-strip{margin-inline:8px}.azm-customer-app .azm-secure-note{margin-inline:9px;font-size:7px}}